Confident and clear communication isn't a nice to have; it's a strategic leadership tool.
You may have big ideas, ambitious plans and a strategy of how to get to where you want to be, but strategy only works if you can communicate it.
Stay focused and empathise, it will help you see things from the sender’s point of view. If you do disagree with what’s being delivered hold your temper. Don’t let emotion affect your understanding. You risk putting the sender on the defensive. Instead, ask questions. Seek to clarify and understand. It also shows the sender you’re listening and encourages a more open dialogue.
